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Aaron
 Post subject: 8/2/2008 - VirtualAcorn Technical Support Assistant updated
PostPosted: Tue Feb 12, 2008 4:57 pm 
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Site Admin

Joined: Wed Oct 23, 2002 12:16 pm
Posts: 958
Following user feedback VirtualAcorn have today uploaded an updated version of the automated VirtualAcorn Technical Support Assistant. The Technical Support Assistant (TSA) is designed to offer out of hours support by diagnosing a number of common issues encountered by users. The TSA asks a series of questions with yes or no answers and can generally solve 80% of technical issues in a few minutes.
The updated TSA can be found from /www.virtualacorn.co.uk/support.htm.
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