VirtualAcorn's offices will be closing at 4pm on Friday the 17th of December. We will re-open at 10am on Tuesday the 5th of January.
Unlock Code Requests During this period unlock codes will only be available via the web based service.
For VirtualRPCs manufactured prior to August 2010 please send an e-mail to the Product Registration e-mail address shown in the VirtualAcorn Product Registration window. You will receive an automated reply, from the registration address, with full details of the web based service.
For Versions of VirtualRPC manufactured after August 2010 the web address is already shown in the Product Registration window.
Please allow extra time for requests to be processed, our staff will be checking for requests, but the service may be slower than normal.
Unfortunately it will not be possible to reply to any unlock code requests sent directly via e-mail during the Christmas break.
Technical Support During the Christmas Period any technical support requests must be submitted via The VirtualAcorn Forums. If you do not have an account on the forums then please do register as our staff will be checking and activating new accounts over the holiday period.
Regretfully it will not be possible to reply to any technical support requests sent directly via e-mail during the Christmas break.
We wish all our customers a Merry Christmas and a Prosperous New Year.
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