We are sorry that the TSA has been unable to diagnose the problem you are having. You will need to contact VirtualAcorn technical support by either phone or e-mail. Our offices are open between 10:00am and 4:00pm Monday to Friday, excluding Bank Holidays and Christmas.

You can e-mail Technical Support at livesupport@virtualacorn.co.uk

Our UK phone number is 01283 522969 if you are outside the UK please dial +44 1283 522969

If no one is available to take your call you will be able to leave a short message on our answerphone. Remember to leave your name and weekday daytime phone number. We are a small business so sometimes we do have to turn on the answerphone during office hours. If you do not leave a message then we will be unable to return your call.