Hourglass spins but registration window won't open

Several different things can cause this problem. Windows will have filed a record of the error message, but won't have displayed this message on screen. The only way to find the details on the error is to open the Windows logs using the Windows Event Viewer. The Event Viewer keeps a record of most Windows events which includes any error messages. Once the error message details have been located the problem that prevented VirtualRPC starting can be fixed.

This article explains how to search the Windows Event Viewer to find the error message details. It also includes links to further articles that explain how to fix the most common problem.

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