VirtualAcorn's offices are open between 10:00am and 4:00pm Monday to Friday, excluding Christmas and Bank Holidays.
If no one is able to accept your phone call please leave a message on our answerphone. Please remember to include your name, weekday daytime phone number and a short message. We will return any calls as soon as possible (usually same day).
Contacting Virtual Acorn
VirtualAcorn products are supplied by 3QD Developments Ltd
3QD Developments Ltd
29 Alma Road
Tel 01283 522969
Our Terms of Business
Our Terms of Business governs how we operate as a business and provides a framework for any contract formed between us and a customer. This document explains:
- Who we are.
- Placing an order
- Payment methods we accept.
- Warranties and refunds.
- Transfer of licence.
- Delivery methods.
- Technical support guarantee.
- Copy protection.
- What information we might collect.
- How we store any information.
- How cookies are used and handled by this website.
- Requesting a copy of any personal information we hold about an individual.
Visiting Virtual Acorn
We are a mail order company and do not operate any retail premises. As such we regret that we are unable to accept callers under any circumstances as we do not hold public liability insurance.
Requesting an unlock code
If you need to obtain an unlock code please follow the instructions shown on the VirtualAcorn Product Registration window.